At Luck Leopard we take safer gambling seriously and want every player to enjoy controlled play. We are committed to providing clear information and practical tools so customers can manage their activity, recognise when gambling is becoming harmful and access help quickly. If you ever feel concerned about your gambling, please take steps to protect yourself straight away.
We promote responsible behaviour, transparency and practical control. Our approach is to make safeguards available, to respond promptly when a player asks for limits or support, and to encourage sensible play. We do not target under‑18s and we expect players to meet the legal age in their jurisdiction.
Players can use a range of tools to manage how they play. These include self-imposed deposit and loss limits, session time limits and account breaks. These controls are designed to help you plan and restrict gambling within affordable boundaries.
You can set limits on how much you deposit over chosen periods to limit financial exposure. Daily, weekly and monthly deposit controls are available so you can reduce spending quickly if you wish. Limits can be adjusted through your account settings or by contacting customer support; increasing limits may require a cooling-off period.
Loss limits let you cap how much you are prepared to lose over a set period. Setting a loss limit can prevent sustained losses and help maintain budget discipline. Check your account area or speak with support to apply or change a loss limit.
Time controls allow you to limit the length of individual sessions or enforce breaks between sessions. Account breaks and temporary closures give you space away from gambling—these options are available through the account tools or via customer support.
If you need to stop gambling for a longer period you can request self-exclusion. This prevents access to your account and related services for the chosen duration. Contact customer support to arrange self-exclusion and to understand how to re‑open an account, if applicable.
If you need independent help, contact recognised support organisations. In Great Britain you can speak to GamCare and GambleAware, or call the National Gambling Helpline on 0808 8020 133 for confidential advice. You can also consider registering with national self‑exclusion schemes such as GamStop. If you are in immediate danger, contact local emergency services.
