Privacy and Data Policy

This Privacy Policy explains how Luck Leopard collects, uses and protects personal information when you use our online casino services. We take your privacy seriously and aim to be clear about the types of information we hold, why we process it and the choices available to you. This page applies to players in the United Kingdom and to accounts registered with us.

Types of data we collect

We collect different categories of information to provide, secure and improve our services. These include:

Personal data

Information that identifies you or can be used to contact you, such as your name, date of birth, email address, phone number and postal address. We also collect identity documents and proof of address for verification and anti-money laundering checks.

Technical data

Device and connection details, IP address, browser type, operating system, device identifiers and log information. This helps us maintain security, prevent fraud and ensure the site works correctly on your device.

Transactional and activity data

Account activity, deposits, withdrawals, bets, game history, bonuses claimed and customer support interactions. We retain records of financial transactions and any correspondence relating to your account.

How we use your information

We use your data to operate your account, process payments, verify identity, detect and prevent fraud, comply with legal obligations and improve our services. With your consent we may also send you marketing communications about promotions and offers, and you can opt out at any time.

Data protection and security

We maintain administrative, technical and physical safeguards designed to protect your information from unauthorised access, loss or misuse. Access to personal data is restricted to employees and third-party service providers who need it to perform their duties. We review our security practices regularly and respond to potential incidents promptly.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable site functionality, analyse site usage and personalise content. You can manage cookie preferences through your browser settings or via the cookie controls on our site. Some features may not function correctly if cookies are disabled.

Information sharing and third parties

We may share your information with payment processors, identity verification services, fraud prevention agencies and other suppliers who perform services on our behalf. We also disclose information where required by law or to protect our legal rights. All third parties we work with are required to protect your data in accordance with applicable data protection laws.

Your rights

You have rights to access the personal data we hold about you, request corrections, request deletion in certain circumstances, and object to or restrict processing. You can also request a copy of your transactional data. We will respond to requests in line with applicable data protection requirements.

Access, correction and deletion

To view, correct or request deletion of your information, contact our privacy team at [email protected]. We may need to verify your identity before acting on requests and certain legal or regulatory obligations may prevent immediate deletion.

Policy updates

We may update this Privacy Policy from time to time. We will publish changes on this page and, where appropriate, notify you by email or account notice. The date of the latest revision is shown at the top of the policy page.